Return Policy

At McKee Outdoors, we want you to be satisfied with your purchase. Eligible items may be returned within 30 days of delivery for a refund or exchange.

Return Eligibility

To qualify for a return, the item must:

  • Be unused, unworn, and in its original condition
  • Include all original packaging, tags, manuals, and accessories
  • Be accompanied by proof of purchase
  • Be returned within 30 days of delivery

Items that show signs of use, damage, modification, or improper handling may not be accepted.

Non-Returnable Items

The following items are final sale and cannot be returned unless they arrive damaged or defective:

  • Clearance or final-sale merchandise
  • Gift cards
  • Special-order or personalized products
  • Opened food, bait, attractants, or other consumable products
  • Used apparel or footwear
  • Products that cannot be resold for health, safety, or legal reasons

Additional manufacturer restrictions may apply to certain products.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. Contact us promptly if an item is damaged, defective, missing, or incorrect. We may request photographs of the product and packaging before approving a replacement or refund.

McKee Outdoors will cover reasonable return shipping costs when the return is caused by an error on our part or a verified product defect.

Return Shipping

Customers are responsible for return shipping costs for standard returns, including returns related to size, preference, or ordering the wrong item.

Original shipping charges are non-refundable unless the item was damaged, defective, or shipped incorrectly.

We recommend using a trackable shipping service. McKee Outdoors is not responsible for return packages that are lost or damaged in transit.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider.

Shipping charges, handling fees, and other non-product charges may be deducted from the refund when applicable.

Exchanges

Exchanges are subject to product availability. The fastest way to receive a different item may be to return the original item and place a new order.

Manufacturer Warranties

Certain products may be covered by a manufacturer’s warranty. Warranty claims may need to be submitted directly to the manufacturer. McKee Outdoors will provide reasonable assistance when warranty information is available.

How to Start a Return

Before mailing an item back, contact McKee Outdoors to request return instructions and authorization.

Email: orders@mckeeoutdoors.com
Phone: (865) 856-8899

Returns sent without prior authorization may be delayed or refused.

Policy Changes

McKee Outdoors reserves the right to update or modify this Return Policy at any time.

Last updated: August 5, 2026